Shipping and Return Policy
We want you to enjoy and be completely satisfied with your purchase! Please be sure to check the size chart and product descriptions before placing your order to ensure product satisfaction. We are a boutique with limited quantity, handmade items and custom designed items.
Due to the nature of our boutique, Natural Couture permits EXCHANGE ONLY.
Final Sale on Clearance, Clear Out and Sale Items.
All unopened items may be returned within 7 days of delivery for exchange only (excluding undergarmets, headwraps and accessories).
Items must be returned with all labels intact and be free of stains, damages, and/or odor.
Return shipping is the responsibility of the customer.
Please note that original shipping charges are non-refundable.
We are not responsible for lost packages or unclaimed packages.
In the event that a package is unclaimed, USPS will return it back to Natural Couture. We will contact you to advise and a reshipment charge may be accessed.
Please allow up to 2 to 3 business days for order processing. Please account for non-business days when placing your order.
We ship with USPS Priority Mail/First Class mail. Orders shipped via USPS normally take 3-10 business days (Monday-Friday excluding holidays) for arrival. Credit card and address authorization and verification must be received prior to shipment.
Current Shipping Rates:
Orders under $100= $7.95
Orders over $100= FREE SHIPPING
Express Shipping= $29
International shipping rates will vary based on location and weight. After the order has been placed, you will be contacted regarding the exact shipping rate and expected delivery time.
Please verify your correct shipping address, when placing an order as Natural Couture is not responsible for items shipped to the incorrect mailing address.
Note that we are custom boutique with limited quantity, so be sure to check that you have the ordered the correct sizes and colors for your items, as the featured items may come in multiple colors and sizes.